This Privacy Policy describes how [Future Vision EdTech Hub] ("we," "us," or "our") collects, uses, and discloses your personal information when you use our e-learning platform (the "Future Vision Edtech Hub"), including our website [https:fveh.in] and any related services, applications, or tools. By accessing or using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Platform. 1. Information We Collect We collect various types of information from and about users of our Platform, including: a. Information You Provide Directly to Us: Account Information: When you register for an account, we collect your name, email address, password, and any other information you choose to provide (e.g., profile picture, biographical information). Course Enrollment Information: When you enroll in a course, we collect information related to your enrollment, progress, and completion (e.g., course ID, completion date, grades, certificates). Payment Information: If you make purchases on our Platform, we collect payment information such as credit card details or other payment method information. This information is typically processed by a third-party payment processor, and we do not store your full payment card details on our servers. Communications: When you communicate with us (e.g., customer support, feedback, forum posts), we collect the content of your communications. User-Generated Content: Any content you create, upload, or share on the Platform, such as discussion posts, assignments, quizzes, and project submissions. b. Information We Collect Automatically: Usage Data: We collect information about your interactions with the Platform, such as the courses you view, the lessons you complete, the features you use, the time spent on pages, and your learning progress. Device Information: We collect information about the device you use to access our Platform, including your IP address, browser type, operating system, device identifiers, and mobile network information. Log Data: Our servers automatically record information that your browser sends whenever you visit our Platform ("Log Data"). This Log Data may include your IP address, browser type and settings, the date and time of your request, and referral URLs. Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your Browse activities, personalize your experience, and analyze how our Platform is used. You can manage your cookie preferences through your browser settings. c. Information from Third Parties: Social Media: If you choose to log in or connect to our Platform using a third-party social media service (e.g., Google, Facebook), we may receive information from that service (e.g., your public profile information). Analytics Providers: We may receive information from third-party analytics providers that help us understand how users interact with our Platform. 2. How We Use Your Information We use the information we collect for various purposes, including: To Provide and Maintain the Platform: To operate, maintain, and improve our services, including providing access to courses, managing your account, and facilitating your learning experience. To Personalize Your Experience: To tailor content, recommend courses, and provide a more personalized learning environment. To Process Transactions: To process payments for courses and other services. To Communicate with You: To send you important updates, notifications, administrative messages, and marketing communications (where permitted by law and your preferences). To Improve Our Services: To understand how our Platform is used, identify areas for improvement, develop new features, and conduct research and analysis. To Ensure Security: To protect the security and integrity of our Platform, prevent fraud, and enforce our terms and policies. To Comply with Legal Obligations: To comply with applicable laws, regulations, legal processes, and government requests. For Customer Support: To respond to your inquiries, provide technical support, and address your concerns. 3. How We Share Your Information We may share your information with the following categories of third parties: Instructors: If you enroll in a course, your information (e.g., name, progress, performance) may be shared with the instructors of that course to facilitate teaching, grading, and feedback. Other Users: Certain information, such as your profile name and any content you post in public forums or discussion boards, may be visible to other users of the Platform. Service Providers: We engage third-party service providers to perform functions on our behalf, such as payment processing, hosting, analytics, marketing, and customer support. These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for other purposes. Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. Legal Compliance and Protection: We may disclose your information if required to do so by law, in response to a court order or subpoena, or if we believe in good faith that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of [Future Vision EdTech Hub], (c) act in urgent circumstances to protect the personal safety of users of the Platform or the public, or (d) protect against legal liability. With Your Consent: We may share your information with third parties when we have your explicit consent to do so. Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you with third parties for various purposes, including analytics, research, and marketing. 4. Your Choices and Rights You have certain choices and rights regarding your personal information: Account Settings: You can review and update most of your account information through your profile settings on the Platform. Email Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that even if you opt out of marketing communications, we may still send you non-promotional emails related to your account or our business relationship. Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, please note that some parts of the Platform may then be inaccessible or not function properly. Access and Correction: You may have the right to request access to and correction of your personal information that we hold. Deletion: In some circumstances, you may have the right to request the deletion of your personal information. Data Portability: You may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. Objection to Processing: You may have the right to object to the processing of your personal information in certain circumstances. Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law. 5. Data Security We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. 6. Children's Privacy Our Platform is not intended for use by children under the age of [e.g., 13 or 16, depending on your jurisdiction and target audience]. We do not knowingly collect personal information from children without parental consent. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information as quickly as possible. If you believe that we may have collected personal information from a child, please contact us immediately. 7. International Data Transfers Your information may be stored and processed in countries outside of your own, where data protection laws may differ from those in your jurisdiction. By using our Platform, you consent to the transfer of your information to these countries. We will take appropriate measures to ensure that your information receives an adequate level of protection when transferred across borders. 8. Third-Party Links Our Platform may contain links to third-party websites or services that are not owned or controlled by [Your E-Learning Platform Name]. This Privacy Policy does not apply to the practices of these third parties. We encourage you to review the privacy policies of any third-party websites or services you visit. 9. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the terms. 10. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [Future Vision EdTech Hub] [D363 First Floor Main Road Jaitpur Extension Part II Badarpur New Delhi] [fveh.in@gmail.com] [+91 8808394539]